Emotional Intelligence

04 December 2020

This course defines and trains you and other managers on how to understand and control your own emotions in a business context. Additionally you will look deeper into the emotional manifestations of others and how better to understand them so as to strengthen your leadership style and support your team where appropriate. This understanding will be crucial to making the right decisions within and outside of your own area.

Benefits include:

  • Better interpersonal relationships
  • More measured reactions to stressful or challenging situations
  • Less conflict between individuals
  • More objective decision making
  • Better interpersonal relationships

Topics covered:

  • Defining emotional intelligence
  • Becoming aware of your emotions and their impact
  • Recognising your emotions in stressful situations
  • Controlling your emotions
  • Broadening your range of reactions to situations
  • Spotting how people are feeling
  • Showing empathy and support for others
  • Gaining a more objective point of view
  • Understanding and relating to others


Session 1 (04/12/2020 08:45 - 15:30 session)
Seminar Host Seminar Name Seminar Schedule
Nine Dots Training Company Emotional Intelligence 04/12/2020 08:45 - 15:30

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